Saw the date of our last post, it was 24th Dec 2011.
Supposed to update our blog last month,
but I have to admit that my work has exhausted me over the past 3 months.
So ya, finally, here I am, managed to squeeze out some energy to come out with this new entry.
Just wanna share about what I have observed and felt during these 3 months.
All these while, I'm always convinced that each one of us,
though we are seemingly an insignificant individual among the 7 billion population on earth,
but we are able to make a difference in someone's life in everything we do.
Today, being in a profession where we couldn't afford to make a single mistake,
I couldn't agree more if someone is to tell me that 'You can make a difference through a simple act in your daily life.'
For instance, let's try to picture this.
Setting: Hospital Pharmacy
Workflow:
Individual A:
The 1st person to screen the prescription to make sure the medications and doses are written correctly. If everything is fine, he/she will take the medicines and put in a basket, and will pass to Individual B.
Individual B:
The 2nd person that screens the prescription again to detect any error and he/she will check whether Individual A has got the correct medicines. If everything is fine, Individual B will label the medicine with instructions of taking it and pass to Individual C.
Individual C:
The 3rd and also the last person to screen the prescription to detect medication errors and he/she will check whether the medicines are being filled and labeled correctly. If everything is fine, Individual C shall dispense the medicines to the patient whom is the end user of the medicines.
Alright, now, what if, there's a medicine that is meant for a kid but an adult dose was prescribed,
But no one discovers it. Why? Because...
Individual A thinks that I will just fill the medicine in the basket without screening through the prescription,
afterall Individual B and C will surely check for me later.
And Individual B thinks that Individual A must have screened through the prescription and Individual C will surely screen again before he/she dispense out the medicine,
so I shall just label accordingly without thinking it much.
Individual C thinks that definitely Individual A & B have checked through everything before they passed the medicines to me, so I shall just dispense the medicines to the patient.
In the end, patient suffers due to medication error.
The consequences could be fatal at times.
If each individual above plays their part well,
human life would not be sacrificed.
Lives would be saved.
So now, can you see the impact of a simple act of a single individual? = )
This does not just apply to healthcare profession but every single person.
If you are part of the service crew in a restaurant,
you decide the reputation of the restaurant,
whether this restaurant offers friendly and warm service.
If you are a teacher,
you decide the reputation of the school,
whether the school able to provide education of quality and integrity.
If you are a sales representative,
you decide the reputation of your company,
whether the customers are getting goods supply from a reliable company.
If you are a hairstylist,
you decide the image of your client,
whether he and she could walk out from the hair saloon confidently.
If you are a car mechanic,
you decide the safety of the vehicle,
whether the driver and the passengers can reach their destination safely.
And if you are a friend of someone,
a harsh word of yours breaks your friend;
but a word of encouragement makes your friend's day.
We never know how great the impact of our little act of kindness would bring,
but let's decide to make a positive difference in someone's life today.
You might be able to save a life directly or indirectly.
You never know = )
Galatians 6:9-10
"And let us not grow weary while doing good,
for in due season we shall reap if we do not lose heart."
"Therefore, as we have opportunity,
let us do good to all,
especially to those who are of the household of faith."
God bless you. = )
By His facilitator
